The Human Resources role is far from just the legal and administrative aspects of the function. HR is in charge of managing the human value of the company. It is essential for an HR to have a high emotional intelligence, and be good at listening and communicating, as they are working directly with people. it’s important to never forget that HR is a support function. This is even more important if we are talking about a multinational company who work with professionals from a wide variety of countries and cultures. Managing an international work environment is not easy. It requires, among many other skills, cultural awareness and being able to respond rapidly to a dynamic working environment. Some of the particularities an HR must face if their company do business globally are:
One unique recruitment procedure for everyone
They must adapt recruitment procedures and policies to the global environment they work on but applying the same techniques and offering the same benefits and compensations to all the candidates.
One shared company culture
HR solutions must create a global community that shares the same company values and culture. They are in charge of overcoming any cultural differences that might arise and consider the diverse languages at stake. Every employee must be aware of the company’s objectives and feel an active part of the company culture regardless of where they work from.
The HR department must be aware of the different labor laws of the different countries they work with and be prepared to give full advice to their employees. They must make sure that companies adhere to every government regulation.
HR professionals’ main tasks are to ensure that employees are capable of successfully carry out their duties. To accomplish this, they organize training courses meant for preparing the new employees to the job. These courses must follow every country regulation and must take into account any cultural particularities that might be important for the success of the course.
Fostering Global Collaboration
The role of HR was restricted in the past to hiring new personnel, managing benefits and keeping the order among the employees punishing bad behaviors. This is couldn’t be further from the reality we live in nowadays. Now, HR professionals are more focused on making sure the employees work effectively as a team. The actually are responsible for building that team.
HR resources professionals now deal with competitive advantage, profitability, health care costs, participating in the community, economic survival during tough times, etc. They work for the general well-being of the company while getting distance from its daily routine and internal operations.
Improved working relationship with managers
In the past, HR had little to nothing to do with managers. Communication between them was almost inexistent. The HR role has traditionally been reduced to administrative and recruiting tasks, normally without communicating with the managers. But any successful business strategy needs the collaboration of experts in different fields, so now it is considered of high importance for the company success that HR closely cooperate with the managers on the production lines.
HR resources are the ones in charge of study the variations among countries to decide which technique functions better in which country, so teams can work effectively across borders.